AI Fluency:
The New Baseline for Growth.

Successful AI adoption isn’t just about the technology-it’s about people. We specialise in training Small & Medium size businesses to not only understand AI, but to embrace the change it brings by co-designing this future with them.

What We Do

AI is the new Industrial Revolution - reshaping business at lightning speed.

SMEs are Australia’s heart and hustle. To keep pace with change and unlock opportunity, SMEs must embrace AI fluency now. AscendAI is on a mission to empower Australian SMEs with the knowledge and tools to harness AI, unlock their potential, and lead the future.

At AscendAI, we make AI simple, practical, and relevant - giving SMEs like yours the clarity to understand AI and the confidence to apply it in real-world situations.

We deliver AI fluency through a variety of targeted approaches - from bite-sized upskilling sessions for leadership teams, through to immersive co-design workshops with your teams to identify high-value AI use cases for your business.

The question isn’t if AI will reshape your industry - it’s how quickly SMEs like yours will embrace it. For Australian SMEs, the window to seize the advantage is open right now. A small investment in AI fluency today can deliver exponential returns tomorrow.

Let’s unlock that potential together.

Our Services

  • Leadership Training/Coaching

    Kick-start AI fluency for SME leaders.
    In just 90 minutes, cut through the hype and get clear on what AI is, how SMEs are already using it, and where the first opportunities lie. With case studies and practical frameworks, leaders gain the confidence to spot value and lead the AI conversation.

  • Empower your Teams

    Build AI confidence across your SME.
    Technology isn’t the barrier - people are. These sessions give staff the skills to apply AI in daily work: saving time, reducing admin, and unlocking new value. With hands-on examples and guided assessments, teams shift from hesitant to confident, seeing AI as an opportunity rather than a threat.

  • Co-design your Future

    Turn AI theory into SME-ready use cases.
    We work alongside your team to review core processes, uncover pain points, and co-design high-value AI applications that fit your size, industry, and goals. Walk away with a prioritised set of quick wins to test immediately, plus longer-term initiatives to plan for.

  • AI Roadmap and Playbook

    A tailored blueprint for safe, scalable adoption.
    Ideas are easy - execution is hard. We design a practical roadmap for SMEs: the right tools, phased roll-out, proportionate governance, and evolving roles. Ongoing support ensures you keep pace with change. The result: a clear playbook that helps you cut noise, manage risk, and seize the right opportunities at the right time.

Our packages

Sectors we work with

  • AI is reshaping how smaller financial services firms work. Instead of being buried in paperwork, AI can:

    • Automate document collection and client onboarding

    • Speed up compliance checks and fraud flagging

    • Generate instant financial reports and summaries

    • Provide 24/7 client support for FAQs

    Outcome: More time for trusted advisory work, less time lost on admin

  • AI tools are helping smaller legal practices stay competitive by:

    • Drafting and reviewing standard contracts

    • Automating document management and search

    • Providing quick legal research summaries

    • Streamlining client intake and communication

    Outcome: Faster turnaround times, lower overheads, and more focus on complex, high-value legal work.

  • Recruitment

    AI is changing how boutique recruiters and in-house talent teams work. Instead of drowning in CVs and scheduling, AI can:

    • Screen and rank resumes against role criteria, highlighting fit and gaps

    • Write job ads and personalised outreach, matched to your brand voice

    • Automate interview scheduling and reminders across calendars and time zones

    • Rediscover past candidates and build talent pipelines with smart search and notes

    Outcome: Faster, fairer hires and a better candidate experience - more time spent with people, not paperwork.

  • AI is becoming a practical assistant for tradies by:

    • Automating quotes and invoices

    • Scheduling jobs and reminders

    • Managing parts inventory

    • Providing quick job costing from past data

    Outcome: Less paperwork, more time on the tools, and a more professional client experience

  • For hospitality businesses, AI supports smoother operations and better guest experiences through:

    • Automating bookings, confirmations, and guest communications

    • Managing rosters and staff scheduling more efficiently

    • Predicting demand to reduce food waste and optimise stock

    • Personalising promotions and offers based on customer data

    ➡ Outcome: Leaner operations, less waste, and more consistent guest satisfaction.

  • AI is becoming a quiet partner for property professionals by:

    • Automating rental listings and property descriptions

    • Powering chatbots for tenant or buyer queries

    • Streamlining document management (leases, contracts, compliance)

    • Analysing market data for smarter pricing and insights

    Outcome: Faster turnaround, happier clients, and stronger decision-making based on real-time data.

  • AI is helping education providers free up time for what matters most - teaching and care. Practical uses include:

    • Automating attendance, scheduling, and parent communications

    • Personalising learning plans and progress tracking

    • Generating newsletters and reports instantly

    • Providing 24/7 FAQ support for parents

    Outcome: Less admin for staff, better engagement with parents, and more time focused on students

  • For SMEs in retail, AI creates efficiency and smarter customer engagement by:

    • Powering chatbots for 24/7 customer queries

    • Generating personalised marketing campaigns

    • Predicting demand to optimise stock

    • Automating product descriptions and social content

    Outcome: Better sales conversion, less waste, and a smoother customer journey.

  • “AI is transforming the way small and medium enterprises (SMEs) work, delivering efficiency and productivity benefits for businesses that adopt new technologies.”

    - Deloitte

  • “Small businesses can reach the next level of growth by taking advantage of new technology, including generative AI (gen AI).”

    - McKinsey

  • “Deploy AI in everyday tasks to realise 10% to 20% productivity potential”

    - BCG

  • “SMEs need to recognise that leveraging AI can drive growth, streamline operations, and improve customer experiences”

    - EY

Ready to harness Ai in your business?

Every SME is different - which is why we don’t believe in cookie-cutter training. We take the time to understand your goals, challenges, and team culture, then design bespoke AI training that speaks directly to your business. And because we know time is precious, we come to you - in your workplace, on your schedule, using language relevant to your people - to make learning practical, relevant, and immediately actionable.
Get in touch and we’ll get back to you shortly.