Services

At Ascend AI, we believe that AI isn’t one-size-fits-all. Clearly you don’t believe that either, otherwise you wouldn’t be running a successful SME.

Every SME has unique challenges, opportunities, and ways to unlock growth. That’s why our packages are designed to be flexible, practical, and tailored to your business and culture.

Whilst we believe in the power of AI, we also believe in the power of Human Connection. We take an in-person approach, working directly with your team to cut through the hype and make AI relevant, clear, and actionable. From foundational awareness sessions to full-scale integration plans, our tiered packages meet you where you are in your AI journey and equip you with the tools, strategies, and confidence to put AI to work for your business.

Bespoke Package Examples

Foundation Package
“AI Awareness”

Ideal for: Small business owners or leadership teams new to AI who want a clear, jargon-free introduction and a safe space to ask questions/ align on a strategy for their business.

Goal: Build understanding and spark ideas for where AI can add value.

Includes:

  • Pre-session discovery call (30 mins)

  • 1 x in-person presentation (1.5 hrs)

  • Overview of AI basics

  • Real-world examples relevant to your business

  • Common myths & misconceptions

  • Interactive Q&A session (30 mins)

  • Post-session summary pack (PDF with key takeaways, recommended tools, and “next step” suggestions.)

Readiness Package
“AI Fluency”

Ideal for: SMEs that want their staff to confidently use AI tools in everyday work.

Goal: Build team fluency, reduce fear, and identify training needs.

Includes:

  • Pre-session discovery call to benchmark current AI use and confidence

  • 2 x interactive team workshops (1.5 hrs each)

  • Session 1: Overview of AI applications for common business tasks (e.g. admin, marketing, customer service) and Role-specific use case examples

  • Session 2: Skills readiness assessment (team-wide and individual)

  • Post-session report with results, capability gaps, and tailored training recommendations

Co-Design Package
“Applied Innovation”

Ideal for: SMEs ready to move from theory into action by finding practical AI opportunities.

Goal: Identify high-value AI use cases tailored to your business.

Includes:

  • Pre-session consultation to map out business objectives

  • 1 x facilitated workshop (half day, 3–4 hrs) with leaders and staff

  • High Level Function review to uncover pain points and inefficiencies

  • Co-design activities to generate and prioritise AI-enabled opportunities

  • Map Quick-win vs long-term opportunity matrix

  • Post-session report with prioritised use cases, feasibility notes, and suggested pilots

Transformation Package “AI Everywhere”

Ideal for: SMEs who want a structured, strategic approach to adopting AI safely and at scale.

Goal: Provide a clear roadmap for implementation, governance, and ongoing adoption.

Includes:

  • Initial deep-dive consultation with leadership team

  • Review of current tools, processes, and policies

  • High-level analysis of potential AI tools, platforms and integrations

  • Phased roadmap (quick wins → medium-term → long-term initiatives)

  • Governance and policy framework (data security, compliance, ethical AI)

  • Role clarity and training plan for staff

  • Tailored “AI Playbook” (PDF/print) with recommendations, timeline, and resource needs

  • Optional follow-up check-in session (60 mins) to review and refine roadmap

Enquire

FAQs

  • We specialise in helping Small to Medium Enterprises (SMEs) across all industries including, but not limited to, financial services, legal, recruitment, consulting, property, trades, and retail. Our in-person AI training and strategy sessions are tailored to the specific needs of your sector and business size.

  • No. Our sessions are designed for business leaders and teams with no prior AI experience. We break down complex concepts into plain language and focus on practical, real-world applications that deliver measurable value.

  • AI adoption isn’t one-size-fits-all. That’s why we’ve designed a set of packages that ladder upwards - starting with leadership clarity, moving into team capability, identifying the right opportunities, and finally creating a roadmap for safe, scalable adoption. Whether you’re just starting out or ready to take the next step, there’s a package to meet you where you are

  • No. We can provide online training

  • We follow best practices for data governance and only recommend tools that meet strict privacy and compliance standards. For industries with sensitive data (like financial services ), we provide additional guidance on safe AI use.

  • Absolutely. Every session is customised with relevant examples, tools, and case studies for your sector, so you can immediately see how AI can be applied in your business.

  • Simply reach out via our Contact page or email usb at hello@fousai.au . We’ll arrange a free 20-minute consultation to understand your needs and recommend the right package for you.